Privacy Policy

This Privacy Policy describes how Pixeloper ("we", "us", or "our"), operating the website pixeloper.pro, collects, uses, discloses, and safeguards your personal information. We are committed to protecting your privacy and complying with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By accessing or using pixeloper.pro, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the practices described herein, please do not use our website.

1. Who We Are

Pixeloper is an Australian gaming media platform based in Sydney, New South Wales. Our registered business address is Level 12, 1 Market Street, Sydney NSW 2000, Australia (ABN 12 345 678 901). For privacy-related inquiries, please contact us at [email protected].

2. Information We Collect

We collect personal information only when it is necessary for our legitimate business purposes. The types of information we may collect include:

2.1 Information You Provide Directly

• Contact form submissions: name, email address, and the content of your message.
• Newsletter subscriptions: email address.
• Tournament registration interest: name, email address, selected tournament, and participation role.

2.2 Information Collected Automatically

• Log data: IP address, browser type and version, pages visited, time and date of visit, time spent on pages, and referring URL.
• Device information: device type, operating system, and screen resolution.
• Cookies and similar technologies: see our Cookie Policy for full details.

3. How We Use Your Information

We use the personal information we collect for the following purposes:

• To respond to your inquiries and provide customer support.
• To send you our newsletter and editorial updates (only if you have subscribed).
• To process tournament registration interest and communicate event details.
• To improve our website content, functionality, and user experience.
• To analyse website traffic and usage patterns using aggregated, anonymised data.
• To comply with our legal obligations under Australian law.
• To detect and prevent fraudulent or unauthorised activity.

4. Legal Basis for Processing

We process your personal information on the following legal bases:

• Consent: where you have provided explicit consent (e.g., newsletter subscription).
• Legitimate interests: to operate and improve our website and services, provided such interests are not overridden by your rights.
• Legal obligation: where processing is required to comply with applicable Australian law.

5. Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. We may disclose your information in the following limited circumstances:

• Service providers: trusted third-party providers who assist us in operating our website (e.g., hosting, analytics, email delivery), subject to confidentiality obligations.
• Legal requirements: where disclosure is required by law, court order, or government authority.
• Business transfers: in the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

6. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Newsletter subscribers' data is retained until you unsubscribe. Contact form data is retained for up to 12 months. Log data is typically retained for 90 days.

7. Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, alteration, or disclosure. These measures include HTTPS encryption, access controls, and regular security reviews. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Under the Australian Privacy Principles, you have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information (subject to legal obligations).
• Withdraw consent at any time (e.g., unsubscribe from our newsletter).
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.

9. Cookies

We use cookies and similar tracking technologies on pixeloper.pro. For detailed information about the cookies we use, their purpose, and how to manage your preferences, please refer to our Cookie Policy.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies before providing any personal information.

11. Children's Privacy

Pixeloper is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: [email protected]
• Address: Level 12, 1 Market Street, Sydney NSW 2000, Australia
• Contact Form: pixeloper.pro/contact